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ChatClipThatAPI
Developer guide

Turn customer interviews into timestamped evidence

Use all six saved scanner methods to find objections, needs, workarounds, and decision criteria in authorized video or audio interviews.

Updated August 14, 20266 min read

Interview summaries are useful, but product teams also need evidence behind a claim. Upload authorized audio-only calls to ground answers in timestamped transcript/audio evidence, or use video when the demonstrated screen matters.

Choose a question the source can support

All six scanner methods support audio-only input. Use a monitor for a falsifiable spoken condition, summarizer for the discussion, classifier for bounded labels, scorer for relevance under a stated criterion, extractor for structured spoken facts, or find_moments for timestamped objections and needs.

Speech-backed findings include timestamped excerpts, but generated excerpts are not certified verbatim transcripts and should not be presented as legal transcripts.

Example interview scanner set

  • Blocking concern: timestamped statements describing why the customer cannot adopt or proceed.
  • Workaround extraction: structured tools, steps, and constraints the customer says they use.
  • Decision criteria: bounded labels for requirements discussed in the call.
  • Clip candidates: video moments where an objection, decision, or explanation stands on its own.

Preserve consent and ownership boundaries

Only process recordings your organization is authorized to use. Keep raw links out of tickets and downstream logs. The API returns source metadata and evidence without exposing the submitted source URL in normal control responses.

Build a research repository

Attach interview, segment, study, and participant pseudonym metadata to each run. Store media_kind, evidence_kind, and any speaker label beside the exact range. ChatClipThat does not replace consent management, research recruitment, certified transcription, or a full repository UI.